LazyBar Privacy Policy

LazyBar is operated by Terdersoft B.V., a company registered in Curaçao. This page describes the personal data we collect from players, the purposes for which we use it, the parties we share it with, and the rights available to you. Terdersoft B.V. holds a Curaçao gaming licence covering both casino and sportsbook verticals, and this policy reflects the data-handling obligations that apply under that licence. The United Kingdom is an excluded market; this policy does not constitute a UK GDPR disclosure.

What information we collect

We collect personal data across several categories during registration, verification, and gameplay. Account registration data includes your name, date of birth, residential address, email address, and phone number. For identity and payment verification under our KYC obligations, we collect copies of government-issued identification, proof of address, and documentation relating to the payment instruments you use. We also collect gameplay data, including deposit and withdrawal amounts, bet history, session times, and game selections. Device and network data, such as IP address, browser type, operating system, and device identifiers, are recorded automatically when you access the platform. Cookies and similar technologies are used for site functionality and analytics purposes.

How we use your information

We use the data we collect to operate your account, process deposits and withdrawals, and make gameplay available to you. We process identity and payment data to fulfil our KYC and anti-money laundering obligations under our Curaçao licence conditions, including age verification and transaction monitoring. Device and network data is used for security purposes, including fraud detection and the enforcement of our restricted-jurisdiction controls. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time. Customer support interactions are recorded and used to resolve queries and disputes.

We share personal data with licensed payment processors to facilitate deposits and withdrawals, and with identity verification providers to carry out KYC checks. Data may be disclosed to the Curaçao gaming authority in connection with our licence obligations, and to law enforcement or other competent authorities where we are legally required to do so. Terdersoft B.V. operates a portfolio of brands including BetAlice Casino, Funbet Casino, and Roman Casino; data may be shared within this group where there is a legitimate operational basis for doing so. We do not sell personal data to third parties.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with the anti-money laundering obligations attached to our Curaçao licence. KYC documentation is held for the same minimum period. Data that is no longer required for regulatory, legal, or operational purposes is deleted or anonymised.

Your rights

You have the right to request a copy of the personal data we hold about you. You may ask us to correct inaccurate or incomplete data. You can request erasure of your data, subject to any retention obligations that prevent deletion. You have the right to restrict or object to certain types of processing. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. If you have a complaint about how we handle your data, you may raise it with the relevant supervisory authority in your country of residence.

Contact us

Privacy queries can be directed to our support team at [email protected] , available 24 hours a day, seven days a week. No dedicated Data Protection Officer is publicly named for Terdersoft B.V.; all data-related requests should be submitted to the address above. Account closure requests should be sent to [email protected] .